I have had good experiences in the past with executive coaching. I have always found my coach to be a great sounding board, that was able to pick up patterns in my thoughts, words, and behaviors that I was unaware of, and help me gain more insight into myself and how I am perceived. My expectations with Jeff were about the same, but in truth, he exceeded my expectations. In the past, my experience with coaching was a very "subjective" experience that involved a lot of interpretation, based mostly on anecdote, story, and frankly, here-say. Jeff's approach is very measured, data driven, focused, and objective. Everything he observed, explored, or offered in sessions was then followed up with a reference for more reading and information. His suggestions were evidence based, were measurable, and he created a system and a cadence of accountability for me. In follow up sessions, there were rewards and even—agreed upon voluntary—negative reinforcements. A record was made of the changes and outcomes. He monitored my progress along all steps. He brought in many different validated tools to help me gain insight into myself. While I have taken disc assessments, 360's, and personality profiles in the past, this was totally different. Jeff did an analysis and synthesis of all of the data with each test, and contextualized it, again, in written form, with demonstrable examples. The follow up from the objective tests were action items, with due dates and accountability. No coach ever did this with me in the past. And while doing this, his deep caring for me was clear. He is sensitive in how he conveys challenges, makes you feel like he is on your side, looking out for your good and best interest, and deeply committed to you and your growth. He is the best coach I have ever had. I have had four.
Oren Guttman, Chief Quality &Safety Officer, Abington Jefferson Health, Enterprise Vice President for High Reliability &Patient Safety Jefferson Health