ICF MASTER CERTIFIED COACHES · PHILADELPHIA, PA & GLOBALLY
Executive Coaching for Leaders Who Are Ready to Lead Differently
Leading with Heart Inc. partners with executives, founders, and leadership teams to build the clarity, confidence, and courage to lead with both strength and humanity — and create cultures where people and performance thrive.
MCC
30+
500+
WHY LEADERS CHOOSE LEADING WITH HEART INC.
Master Certified Coach — the world's highest ICF credential, held by less than 4% of coaches globally
Years of executive coaching and leadership development experience across industries
Leaders coached to lead with greater impact, authenticity, and heart
ICF Master Certified · Evidence-Based · Philadelphia & Virtual
TRUSTED BY LEADERS. PROVEN BY RESULTS.
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ICF Master Certified
Coaches
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30 Years of Executive Coaching
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+ Leaders Coached
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Evidence-Based Methodology
The highest credential in professional coaching – held by fewer than 4% of coaches worldwide.
Decades of hands-on leadership development experience across industries, levels, and sectors.
Executives, founders, and leadership teams across the U.S. – coached to lead with heart, clarity, and confidence.
Grounded in neuroscience, organizational psychology, and ICF-accredited coaching standards.
HARD MOMENTS COME WITH THE ROLE
Leadership is not about having all the answers. It is about knowing how to navigate the moments that test you. If any of these feel familiar, coaching may be the next right step.
01
Managing Difficult Conversations
There is a conversation you have been putting off, or one you have had that did not go the way you intended. Feedback is not landing. Tension is building. The longer it sits, the more it costs the relationship and the work.
02
New Leadership Assimilation
You stepped into a new role and the transition is harder than expected. The team has history you are still learning, and the approaches that worked before are not producing the same results here.
03
Working with a Difficult Boss
Your relationship with the person above you is complicated. It is affecting your performance, your confidence, and your ability to lead your own team. You need a way to navigate it without burning the relationship down.
04
Executive Derailment
A high-performing leader on your team is creating friction, losing people, or generating problems they are not aware of. Their results are strong but something in how they operate is starting to cost the organization.
05
Organizational Trust Breakdown
Trust has eroded somewhere in the leadership structure, and people have stopped saying so directly. Collaboration is quiet, decisions take longer than they should, and the team is moving carefully instead of confidently.
06
Leadership Team Misalignment
Your senior leaders are individually capable, but the team is not operating as one. Mixed signals are moving down into the organization, and people below them are absorbing the confusion.
These aren't signs of weakness. They're signs you're ready for a different kind of support. Talk to us.
The Thinking Behind 30 years of Leadership Work
THE BOOK AND THE TOOL BUILT ON 30 YEARS OF COACHING WORK
NEW BOOK
Leading with Heart: The Human Advantage in the Age of Automation
Jeff Kaplan, PhD, MBA & Dan Young, PhD, MBA
In a workplace reshaped by AI and automation, the skills that set leaders apart are not technical. They are human.
Drawing from over 30 years of research, coaching, and executive development, this book makes the case that Purposeful, Engaged, Empathetic, Understanding, and Humble leadership is what produces lasting organizational results. A practical framework grounded in science, not sentiment.
AI COACHING TOOLS
LWH AI Coach Tools
AI coaching tools built on Dr. Jeff's framework, not generic AI.
Most AI tools give leadership advice scraped from the internet. The LWH AI Coach is different. It is trained on the Leading with Heart framework, the Five Tenets, and 30 years of coaching practice. It thinks the way Dr. Jeff thinks.
WHAT MAKES IT DIFFERENT
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Grounded in a specific, research-backed leadership model, not general best practices
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Responds to real leadership challenges with the nuance of a practitioner, not a chatbot
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Built for managers and HR professionals who need on-demand support between sessions
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Reflects the empathy-and-accountability balance that defines the LWH approach
FREE TOOL - DOWNLOAD NOW
The Conversation Most Managers Never Have
Most manager-direct report relationships start with assumptions about how to communicate, how to give feedback, what success looks like. That gap causes friction, frustration, and missed potential. This free tool gives you a structured framework to have the conversation that changes everything.
WHAT'S INSIDE:
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Step-by-step implementation guide for new and existing manager relationships
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Discussion points to align on communication style, expectations, and working preferences
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Questions for managers to ask direct reports and for direct reports to ask managers
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A follow-up framework to keep the relationship on track over 3–6 months
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Adaptable for new hires, team transitions, and long-standing reporting relationships
CO-CREATING THE WORKING ALLIANCE TOOL
EXECUTIVE COACHING • ENTERPRISE COACHING GOVERNANCE • LEADERSHIP DEVELOPMENT
Leading with Heart Inc. by Dr. Jeff Kaplan
Philadelphia-based executive coaching, enterprise coaching governance, and leadership development for C-suite leaders and HR professionals seeking measurable performance and lasting organizational impact nationwide. Our work is rooted in the Five Tenets of Leading with Heart.
The Five Tenets of Leading with Heart, Inc.
Leading with Heart is a research-grounded approach that integrates empathy, emotional intelligence, and accountability to create trust, clarity, and sustained performance.
Purposeful
Values-driven decisions and clear accountability.
Understanding
Nuance, context, and thoughtful judgment.
Engaged
Present, curious, and connected across levels.
Humble
Open to learning, feedback, and shared success.
Empathetic
Dignity, trust, and clear boundaries.
Want the full framework? Click Here →
Main Services of Leading with Heart Inc.
Choose the level of support you need: individual leader coaching, team leadership development, or enterprise-wide coaching systems.
Leadership Resources
These pages explore the frameworks and practices behind the work. Each one draws from 29 years of coaching experience and current research in leadership, emotional intelligence, and organizational performance.
The Leading with Heart Framework
Five principles that define what it means to lead with clarity, empathy, and accountability in today's organizations.
Empathy and Emotional Intelligence
How emotional awareness shapes decision-making, trust, and team performance at every level of leadership.
Executive Coaching and Leadership Development
What executive coaching actually involves, how it works, and what to expect from a structured engagement.
Trust, Teams, and Organizational Health
The conditions that allow teams to collaborate, surface conflict productively, and sustain performance over time.
Our Clients
Below is a select list of the organizations we have worked with. See the extensive list at Our Clients.
Let's Get Started
Options to request more info for you and your team:
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Complete form below
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Call 610-279-4805